There are several reasons why you may be eligible for Support Coordination. The NDIS assesses each case individually, considering whether Support Coordination is ‘reasonable and necessary’ for your situation.
You may be eligible for Support Coordination if:
- You have complex needs, multiple disabilities, or high health needs.
- You lack a strong informal support system, such as family or friends, to help you navigate the NDIS.
- You’re new to the NDIS, receiving your first plan, or going through a major life transition.
- You face communication/language challenges or cultural barriers.
To request Support Coordination, speak with NDIS at your planning meeting and explain how having a Support Coordinator will help you manage your NDIS plan and connect with the right supports. Highlight your needs and any challenges you face in accessing or coordinating services on your own. If the NDIS deems it reasonable and necessary, this valuable service can be added to your plan under Capacity Building budget.
What should I expect from my support coordinator?
Once your Support Coordination funding is included in your Capacity Building budget, it’s important to make sure your Support Coordinator truly empowers you on your NDIS journey. Here are some signs you've found a great one:In-depth Knowledge of Your Plan
A great Support Coordinator is knowledgeable and experienced about the NDIS and takes the time to get familiar with your specific plan and goal. They’ll help you understand what services and supports you’re eligible for and how to access them.
Holistic Approach
It’s not just about ticking boxes. A great coordinator will look at your whole life, considering your emotional, social, and personal needs, ensuring the supports they recommend are tailored to you.
They Have Strong Local Connections
Having a localised network of trusted service providers means they can connect you with the best supports as best as possible. A great coordinator will use their connections to find options that truly suit you.
Creative Problem-Solvers
Things don’t always go to plan, and that’s okay! A great coordinator is flexible and ready to help you navigate challenges, offering solutions and showing you how to handle challenging situations independently.
Empowers You towards Independence
A great Support Coordinator helps you build the skills to manage your supports and become more independent over time, so you can confidently take charge of your own journey.
Your Goal Matters Most
A great Support Coordinator should aim to helping you achieve your personal goals, ensuring your supports align with your long-term aspirations.
What are the typical activities of Support Coordinators at each level?
Support Coordinators are typically responsible for the following activities at each level of support coordination, though they may also undertake additional tasks.
At Access Support Coordination, we pride ourselves on delivering a high-level customer service that meets the needs of every person we support and assists them to connect with providers to live their life to the fullest.
With our teams in many locations, we can deliver our services by multiple different methods including Face to Face, Virtual Meetings via Teams or Zoom (Video Calls) and Via phone and Emails. Whatever your preference is, we will work with you!